Well done to your team for delivering consistent quality results and understanding that our business has unique needs with training activities operating at the same time as the cleaning some days
Your onsite staff are always flexible to accommodate our needs.
A big thank you arranging the monthly window service, consumable products and waste service this saves us time in managing many different suppliers and after doing some research money as well!
Our observations are your onsite staff are self-motivated, focused on both Customer Service delivery and quality outcomes which is particularly important in our Medical Centre environment.
Your staff take pride in ensuring they communicate effectively with our staff onsite and proactively raise any issues to the Practice Manager as required.
Your team are always approachable and do any extra that is needed from time to time. They work not only as part of your team but part of ours also.
Trish & her Team continue to deliver a dependable, responsive and efficient professional cleaning service to our busy Centre. The Team is well trained, punctual, and proactive in delivering a high level of commitment.
They are well equipped, supervised, safety and customer focused to meet our every requirement. As Centre Manager the quality of their service allows my Management Team more time to be attentive to our tenant and customer needs.
Thank you Trish and Team for your continued professional servicing of our Site. Your Team are responsive and efficient across all areas on site. Quality Control is critical in all areas particularly our Bathhouses.
We have confidence in the quality control monitoring, given regular Client Calls with your Team Leader and fortnightly quality inspection reports recorded to ensure transparency for all parties.
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