ISO 9001

What is Facilities Management?

What is facilities management


The International Facility Management Association (IFMA) defines facility management as “a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology.”

Or, to put it more simply, facilities management is about all the various services that support the facilities, and the integration of these services into a single program.

Facilities refers to the building environment, such as offices, hospitals, shopping centres, schools and motels.

Services that can be covered under the facilities management scope can include:

  • Commercial Cleaning
  • Waste Management
  • Pest Control
  • Consultancy Services
  • Work Scoping & Contract Deliverables
  • Handyman Services
  • Trades - All Types
  • Interior Design Services
  • Labour Hire
  • Support Products
  • Human Resource Management
  • WHS Management Services
  • Accountancy & Book Keeping Services

The services covered under facility management for a particular business could vary depending on the following:

  • Core function of the business
  • Location and type of space
  • Owned or Leased premises
  • Regulatory constraints
  • Extent of outsourcing

Advantages of using a facilities manager:

  • Have one single point of contact
  • Create cost certainty over the period of the contract
  • Reduce overheads
  • Receive the benefit of bulk purchasing or supplier special pricing
  • Have more time to focus on your core business
  • Reduce risk by engaging a Quality ISO 9001 certified supplier

Think Solutions Cleaning & Support can provide integrated facilities management for your business. Take advantage of our Preferred Supplier Partners, minimise non-core purchasing activities, reduce your creditors or contractor numbers and leave the quality control to us.

Contact us to find out more about our Facilities Management services or Request a Quote.